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Descrição
Frequently Asked Questions
Your product still comes directly from our supplier's factory in China, so delivery time is up to 30 working days. We set this deadline due to possible delays at Brazilian customs. However, most products arrive between 7 and 15 business days after posting.
Yes. We use AppMax, the payments leader in Brazil, as a payment platform. So, you can buy with security of payment and shipping guarantee.
To buy, simply click the "Buy" button. You will be directed to our Checkout payment screen. There you will enter your credit card information or issue a bank slip, being able to pay by PIX and guarantee a 3% discount on your first purchase. Payments made through PIX have a discount and priority shipping, which is why we recommend this option.
If you do not receive your product within the 60 calendar days, following the policies and responsibilities of filling in the correct address, you can request a full refund of your money.
To date, all our customers have received their orders, but losses at the post office and customs can rarely happen, and that is why we guarantee you protection, as required by the Consumer Protection Code.
All purchases have a tracking code that can be tracked from origin to arrival at your home. The code can be verified in your email and will be sent within 7 business days of purchase, along with a tracking link.
After receiving the tracking code, click track order, where you will be redirected to check the current location of your order.
In some cases, the information takes up to 5 business days to be updated in the tracking code. So just wait for this period and your information will appear.
Pagamento Seguro
Suas informações de pagamento são processadas com segurança. Nós não armazenamos dados do cartão de crédito nem temos acesso aos números do seu cartão.